Month: December 2019

Notes from Bill Marriott’s ‘Without Reservations’

February 10, 2020December 12, 2019 by Samuel Pedro

Here are a few notes and highlights from Bill Marriott’s book Without Reservations. It was a quick and enjoyable read. All of these notes are direct quotes from the book. Notes Take care of your employees, and they’ll take care of your customers” was the daily mantra that my brother, Dick, and I heard from …

Profound Ideas From Sterling Sill’s ‘Bottles and Books’

December 10, 2019December 10, 2019 by Samuel Pedro

There are times in your life where you read something and it sticks with you. It changes the way you think and act. Somehow, it never seems to fully leave you. I’ve had a handful of these moments in my life. Today I’d like to share what I’ve learned from one such instance. I was …